Rocket City Pride, Inc. ("Rocket City Pride," "RCP," "we," "our," or "us") respects the privacy of our community members, donors, volunteers, vendors, sponsors, event participants, performers, applicants, website visitors, and supporters.

This Privacy Policy explains how we collect, use, disclose, share, store, and protect personal information collected through our website, online forms, event registrations, vendor and sponsor applications, volunteer forms, donation forms, scholarship forms, contact forms, email communications, social media interactions, and other programs or services we operate.

By using our website, submitting information to us, registering for an event, volunteering, applying as a vendor or sponsor, donating, or otherwise interacting with Rocket City Pride, you agree to the practices described in this Privacy Policy.

We may collect personal information that you provide directly to us, information collected automatically through our website, and information provided by third-party services we use.

Depending on how you interact with us, we may collect:

• Name
• Email address
• Phone number
• Mailing address
• Organization or business name
• Job title or role
• Vendor, sponsor, performer, volunteer, or applicant information
• Donation information
• Event registration information
• Emergency contact name, phone number, email address, and relationship
• Accessibility needs or accommodation requests
• Dietary or safety-related information
• Uploaded documents, such as insurance forms, permits, logos, images, or other application materials
• Payment-related information, although payment card details may be handled directly by third-party payment processors
• Messages, comments, questions, or other communications you send to us
• Information submitted through surveys, feedback forms, scholarship forms, or community support forms
• Photos, videos, testimonials, or other media you choose to provide

Some information you provide may be sensitive depending on context, including information related to LGBTQIA+ identity, community participation, health or accessibility needs, emergency contact details, or information connected to safety concerns. We handle this information with additional care.

When you visit our website, we may collect certain technical information automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of visit
• General location information
• Cookie and analytics data

We may use cookies, pixels, analytics tools, embedded content, or similar technologies to understand website traffic, improve our website, prevent fraud, and measure the effectiveness of outreach or campaigns.

Rocket City Pride may use personal information for the following purposes:

• Operating our website and online forms
• Processing donations, sponsorships, vendor fees, booth payments, ticketing, registrations, and other transactions
• Communicating with donors, vendors, sponsors, volunteers, applicants, performers, attendees, and community members
• Reviewing and managing vendor, sponsor, performer, volunteer, scholarship, and community program applications
• Coordinating events, programs, outreach, Pride celebrations, scholarships, and community activities
• Managing safety, security, accessibility, emergency response, and incident reporting
• Contacting emergency contacts when reasonably necessary
• Sending newsletters, updates, announcements, fundraising communications, volunteer opportunities, event information, and mission-related outreach
• Providing receipts, confirmations, reminders, and administrative notices
• Improving our website, services, forms, events, programs, and community offerings
• Maintaining records for nonprofit governance, financial reporting, compliance, insurance, accounting, and legal obligations
• Preventing fraud, abuse, harassment, misuse, or safety risks
• Enforcing our Terms of Use, event rules, vendor rules, codes of conduct, and organizational policies
• Supporting Rocket City Pride's mission and community impact

Rocket City Pride may share personal information with nonprofit organizations, community organizations, mutual aid groups, advocacy organizations, service organizations, and other mission-aligned partners that have been reviewed or approved by the Rocket City Pride Board of Directors or its authorized representatives.

These partners must share, support, or advance Rocket City Pride's mission, goals, values, or community-service purpose.

We may share information with these partners for purposes such as:

• Community outreach
• Joint events or programs
• Volunteer coordination
• Vendor or sponsor coordination
• Scholarship programs
• LGBTQIA+ community support
• Safety planning
• Emergency response
• Accessibility coordination
• Resource referrals
• Mutual aid or community assistance
• Mission-aligned fundraising or awareness efforts
• Program evaluation and reporting
• Other activities consistent with Rocket City Pride's mission

This sharing may include any category of personal information collected by Rocket City Pride when reasonably related to the purpose of the partnership, program, event, safety need, or mission-related activity.

Rocket City Pride does not authorize partner organizations to use shared information for purposes unrelated to the approved mission-related activity unless you have separately agreed to that use or the use is otherwise permitted by law.

If you provide emergency contact information, you confirm that you have permission to provide that person's information to Rocket City Pride.

We may collect, use, store, and share emergency contact information when reasonably necessary for:

• Medical emergencies
• Safety incidents
• Event-related emergencies
• Volunteer, vendor, performer, participant, or attendee welfare checks
• Incident response
• Lost person situations
• Coordination with event staff, venue staff, security, first responders, medical personnel, or board-approved nonprofit partners assisting with safety or emergency response

We do not use emergency contact information for general marketing. We do not intentionally share emergency contact information with partner organizations unless the sharing is reasonably related to safety, emergency response, event operations, legal compliance, or protecting the health and welfare of a person.

We may share information with third-party service providers that help us operate Rocket City Pride, including:

• Website hosting providers
• Form and database tools
• Email and newsletter platforms
• Payment processors
• Donation platforms
• Ticketing or registration platforms
• Accounting and bookkeeping providers
• Cloud storage providers
• Analytics providers
• Security, fraud-prevention, or IT providers
• Event management tools
• Communications providers

These providers may process information on our behalf to help us operate our website, events, programs, communications, payments, and administrative functions.

When you make a donation, sponsorship payment, vendor payment, ticket purchase, or other payment, your payment may be processed by a third-party payment processor.

We may receive limited transaction information such as your name, email address, billing details, payment amount, date, transaction ID, donation designation, and receipt information.

We generally do not store full credit card numbers on our own systems.

Donations may be subject to separate terms from the payment processor or donation platform.

Rocket City Pride events may be photographed, filmed, livestreamed, or otherwise recorded.

By attending public RCP events, you understand that your image, voice, likeness, or participation may appear in photos, videos, social media posts, press coverage, promotional materials, reports, or archival materials.

Where practical, we may provide ways for individuals to request privacy accommodations, especially for safety-sensitive circumstances. We cannot guarantee that all public photography or third-party media coverage can be controlled.

We respect donor privacy. We may use donor information to process donations, issue receipts, maintain records, comply with legal obligations, recognize donors where permitted, and communicate about Rocket City Pride's mission.

We may publicly recognize donors, sponsors, or supporters only when permitted, customary, or appropriate based on the nature of the donation, sponsorship, or agreement.

Donors may contact us to request anonymous recognition where feasible.

Because Rocket City Pride serves LGBTQIA+ communities, some information we collect or infer may be sensitive. This may include community participation, identity-related information, accessibility needs, health or safety information, and emergency contact information.

We use sensitive information only for legitimate organizational, program, safety, accessibility, emergency, legal, or mission-related purposes.

We ask users not to submit sensitive information unless it is necessary for the relevant form, application, program, event, or request.

Our website and services are generally intended for a broad community audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate permission where required.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it or obtain appropriate consent.

For minors participating in events, volunteer activities, scholarships, or programs, Rocket City Pride may require parent or guardian consent.

We may disclose information when we believe it is reasonably necessary to:

• Comply with law, regulation, subpoena, court order, or legal process
• Cooperate with law enforcement, emergency responders, government agencies, venues, insurers, or legal advisors
• Protect the rights, safety, property, or security of Rocket City Pride, our community, event attendees, volunteers, vendors, sponsors, staff, board members, or the public
• Investigate fraud, misconduct, harassment, abuse, threats, discrimination, safety concerns, or violations of our policies
• Enforce our Terms of Use, event rules, vendor agreements, sponsor agreements, or codes of conduct
• Maintain insurance, accounting, tax, governance, or nonprofit records

You may contact us to:

• Ask what information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of non-essential marketing communications
• Ask us not to share your information with mission-aligned nonprofit partners where feasible
• Request that your donation or sponsorship not be publicly recognized
• Ask questions about how your information is used

Some requests may be limited by legal, safety, financial, insurance, event-management, or recordkeeping obligations.

Marketing emails may include an unsubscribe link. Even if you opt out of marketing messages, we may still send transactional, administrative, safety, legal, donation, registration, application, or event-related messages.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including event operations, nonprofit administration, legal compliance, financial records, insurance records, donor records, safety records, dispute resolution, and mission-related activities.

We may retain some records longer when required or permitted by law, accounting standards, insurance requirements, grant requirements, organizational policies, or legitimate nonprofit needs.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, database, email system, payment system, or online transmission is completely secure. You should avoid submitting highly sensitive information unless it is necessary for the relevant purpose.

Our website, emails, forms, and social media pages may link to third-party websites, platforms, payment processors, event tools, maps, embedded content, or social media services.

We are not responsible for the privacy practices, content, security, or policies of third-party services.

You should review the privacy policies of those third parties before submitting information to them.

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date above.

Continued use of our website or participation in our programs after updates means you accept the revised policy.

Questions or requests about this Privacy Policy may be sent to:

Rocket City Pride, Inc.
2650 Leeman Ferry Rd SW
Huntsville, AL 35801
Email: info@rocketcitypride.com